Restoring Power from Disconnection or Non-payment

How to Get Power Reconnected/Restored

For customer's account(s) that are subject to disconnection, or are currently disconnected. In order for power to be restored you must do one of the following:

  1.  During Business Hours  (8:00 am to 4:30 pm)

    1. Customers must contact Anoka Municipal Utility (AMU) at 763-576-2750 option #3 to be reconnected, or visit Anoka City Hall to pay  in person
    2. After 3:30 pm, additional fees apply for same day re-connection.
    3. See AMU's Disconnection Policy for more payment information.
  2.  After 4:30 pm 

    1. See AMU's Disconnection Policy for required payment information.
    2. Online payments for re-connection are accepted online until 7:00 pm.  Please note that services are not automatically restored after hours using this online payment center.
    3. After making full required payment, customers must call our Call Center in order to dispatch a lineman to restore power. Call 763-576-2903, option #0  to have power restored from disconnection. Have payment information readily available for reference.